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cyberhexx
Newbie

Is there anything I can do?

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Hi there! I've recently discovered that my family has set up their Roku account with my debit card. I am unable to get the sign-in information from them, and I can't afford to pay for their subscriptions. Is there anything I can do, or am I just supposed to cancel my debit card?

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RokuRhea-V
Community Moderator
Community Moderator

Re: Is there anything I can do?

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Hey @cyberhexx ,

Thanks for sharing this out!

To cancel your account card, please contact our Account and Subscriptions Team for assistance. To do so, visit this link and select the options below.

I hope this helps,

Roku Community Team

Rhea V.
Roku Community Moderator

View solution in original post

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RokuRhea-V
Community Moderator
Community Moderator

Re: Is there anything I can do?

Jump to solution

Hey @cyberhexx ,

Thanks for sharing this out!

To cancel your account card, please contact our Account and Subscriptions Team for assistance. To do so, visit this link and select the options below.

I hope this helps,

Roku Community Team

Rhea V.
Roku Community Moderator
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