Re: Is there a way to actually talk to a Roku employee? Do they have customer service?
I just purchase 2 replacement Remotes for my Roku Tv....paid $35 (?) for overnight shipping....have not heard or received NOTHING, yet... One thing is for certain, Never do business with a company that has No one to every ph call.... this TV was my first Roku purchase & will be my last.....how do you get to a Human who is going to Correct problems....?
Thanks for the post. I'm sorry to hear about the experience, that's not what we aim for.
We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and provide a resolution to this issue. If you need any additional help and we’ll follow up to continue assisting you.