Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more.
I tried to contact support about an issue with NFL because I was charged and it said free for a limited time. Also it wouldn't play. I would like a refund
We recommend that you course this through our Account, Payments & Subscription Support team here so they may be able to appropriately assist you with this matter.
If you have any other questions or concerns, please let us know.
The same thing happen to me. I was charged the full price for the NFL Network and it does not work. I can not watch the NFL Network and they will not refund my money. I'm going to my bank to get my money back and let the n=bank deal with Roku. Roku is only interested is getting money but not to help you when the channel does not work.
For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
We recommend that you course this through our Account, Payments & Subscription Support team here so they may be able to appropriately assist you with this matter.
If you have any other questions or concerns, please let us know.
@rswanee1 Exactly what NFL package have you subscribed to? Is it NFL+? NFL+ only carries live games from your local market. What do you mean by "My Internet provided does not support this channel."?
