I tried to contact support about an issue with NFL because I was charged and it said free for a limited time. Also it wouldn't play. I would like a refund
The same thing happen to me. I was charged the full price for the NFL Network and it does not work. I can not watch the NFL Network and they will not refund my money. I'm going to my bank to get my money back and let the n=bank deal with Roku. Roku is only interested is getting money but not to help you when the channel does not work.
Thanks for the posts.
For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.
Thanks,
Danny
My Internet provided does not support this channel. I also need a Total Refund because I have not been able to watch any Live Games
@rswanee1 Exactly what NFL package have you subscribed to? Is it NFL+? NFL+ only carries live games from your local market. What do you mean by "My Internet provided does not support this channel."?