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SS58
Newbie
‎02-16-2022 08:47 AM

I was billed twice for the same month on the same date 2/16/22

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billed twice $10.39 when I subscribed to Paramount Plus on 2/16/22.

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RokuKariza-D
Roku Guru
‎02-16-2022 09:12 AM

Re: I was billed twice for the same month on the same date 2/16/22

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Hi @SS58

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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1 REPLY 1
RokuKariza-D
Roku Guru
‎02-16-2022 09:12 AM

Re: I was billed twice for the same month on the same date 2/16/22

Jump to solution

Hi @SS58

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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