I was billed $11.31 for Hulu subscription - but I am still in my 30 day free trial.
I was billed $11.31 for Hulu subscription - but I am still in my 30 day free trial. Why am I getting billed at all and where did $11.31 come from when Hulu only costs $6.99/month???? Also, my "subscription" isn't even showing in my Roku account, so I can't even deactivate the subscription - yet they are billing me for it. Please provide answer for $11.31 and solution to deactivate.
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.