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Suzie3
Newbie
‎07-21-2022 08:17 AM

I've been charged 3 times within 3days for something I do not understand

What number can I call to get a real person 

0 Kudos
2 REPLIES 2
Michelle3
Roku Guru
‎07-21-2022 08:20 AM

Re: I've been charged 3 times within 3days for something I do not understand

Are you charged on a specific channel/app on your Roku device, or is it a fraudulent charge?  If it’s fraudulent, you might consider contacting your bank.  Or if it’s a real charge, you need to submit a bill inquiry here: https://support.roku.com/contactus

~ Jordan

I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan

Roku Express+ 3910X
0 Kudos
Alex-Roku
Retired Moderator
‎07-21-2022 09:13 AM

Re: I've been charged 3 times within 3days for something I do not understand

Hey @Suzie3, as @Michelle3 mentioned, you can reach our various live support options (Chat, Phone, Email) by visiting here: https://support.roku.com/contactus
Of course, if you like you can also reply to this post or send us a message directly and we can assist you as well.