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MLMKLMHAK
Newbie
‎12-10-2021 06:39 AM

I ordered a new remote control and was double billed.

I purchased a remote control and was double billed.


Sam's Club credit card

Transaction Details
Amount
$16.04
Transaction Date
Dec 9, 2021
Processed Date
Dec 9, 2021
Location
ROKU PRODUCT
PURCHASE 8162728107
DE

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1 REPLY 1
RokuMary-F
Community Moderator
Community Moderator
‎12-10-2021 08:24 AM

Re: I ordered a new remote control and was double billed.

Hi @MLMKLMHAK,

Thanks for posting in the Roku Community!

For order-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

If you need any additional help and we’ll follow up to continue assisting you.

Best regards,
Mary

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