Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Kb-boozy69
Newbie

I need help with a charge from roku for 8.99 that is not recognized nowhere but my cash app

I just got charged for $8.99 from ROKU and cannot find no history of it or why I need a refund help and answers. Whatever it is I don’t want it now just a refund cuz I’m a single mom of 7 and just need cheap tv for them but can not afford unrecognized charges 

0 Kudos
1 REPLY 1
Alex-Roku
Retired Moderator

Re: I need help with a charge from roku for 8.99 that is not recognized nowhere but my cash app

Hey @Kb-boozy69, don't worry we are here to help. We are going to send you a private message to collect some personal information so we can help look into these charges. 

0 Kudos