Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Msmx87
Newbie

I need help!!!! Updated payment won’t let me sign in

I updated my payment method I pay 69 for Hulu and tv and it keeps saying on hold and won’t let me log in says my payment isn’t good. Please help! There’s no tech support to help very frustrating 

0 Kudos
1 REPLY 1
DBDukes
Community Streaming Expert

Re: I need help!!!! Updated payment won’t let me sign in

Did you log in to this user forum using the same email address as is on your Roku account? If so, you should be able to log in to https://my.roku.com/ and update your billing information.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos