Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jessicahb
Newbie
‎03-09-2021 11:13 AM

I need a refund where do I call?

I never used this and I want a refund. 

0 Kudos
Reply
2 REPLIES 2
RokuMary-F
Community Moderator
Community Moderator
‎03-09-2021 12:01 PM

Re: I need a refund where do I call?

Hi @jessicahb,

We appreciate you reaching out to us. 
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.
Thanks,

Mary

0 Kudos
Reply
VM1
Reel Rookie
‎03-09-2021 03:48 PM

Re: I need a refund where do I call?

Might as well forget it. They will give you the runaround.  I've sent at least 10 requests

0 Kudos
Reply