I haven given Roku my new payment information 3 times within the last week. This is for HBO Max.
Roku has not noticed it and is still sending me warning notices.
My credit card info is correct. Please check it out. Is something wrong with you system.
Perhaps it would be a good idea to submit a billing issue on the Roku contact page.
DBDukesRoku Community Streaming ExpertNote: I am not a Roku employee.
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Hi @bobfrausto, thanks for reaching out about your payment information issue. Let's look into this!
Have you checked if your subscription is billed through Roku or if it's directly with HBO Max?
Please let us know. You can send us a DM, and we'll be happy to take a look at your account.