Account, payments & subscriptions

[sndy6732]

Same issue...how do we cancel Peacock???

[Cierastafford01]

I’m having the same issue I can’t figure out how to cancel 

[Senecaangel]

I feel your pain. I even contacted peacock hoping they had a override, nope same bs run around can't get anyone from Roku on the dumb help chat either.  Seems like canceling the payment card is my only option

[RokuRhea-V]

Hey everyone!

We understand that some of you are having difficulty canceling your Peacock app. To verify your active subscriptions on Roku, please follow these steps.

1. Log in to my.roku.com.  
2. Under "Active Subscriptions," find the Peacock subscription and select "Manage Subscription."  
3. From there, you can turn off auto-renewal. You will still have access to the service until your current billing cycle ends.

If you have any account or billing inquiries, please get in touch with our Support Team by visiting the Roku support page and selecting "Check Support Options."

Best,

The Roku Community Team