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deepthy
Newbie
‎03-03-2021 04:53 PM

I already have subscription but i don't know channel showing trail? Subscribed?

I already i have subscription but i don't know channel showing trail? Subscribed? Costumer service will call two days. Work after same problem coming again. Last month two times take money from my account.

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RokuDanny-R
Retired Moderator
‎03-04-2021 01:04 PM

Re: already i have subscription but i don't know Chanel showing trail? subscribed ?????

@deepthy

Thanks for the post.

What channel are you experiencing this issue with? Are you subscribed through Roku Pay? If so, we would recommend logging into your Roku account online at my.roku.com and clicking Manage your subscriptions to see a list of current subscriptions that you are being billed for.


Thanks,
Danny

Danny R.
Roku Community Moderator
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