Account, payments & subscriptions

[Pthomas]

I ordered starz through Hulu, however; Roku also have been charging me for startz. 

i have been double charge 

[Pthomas · Accepted solution]

I have been double charged for starz promotion by Hulu and Roku 

[Alex-Roku]

Hey @Pthomas, we see that you marked your post about being double charged as solved. We wanted to touch base with you and make sure you didn't still need assistance. Feel free to reply to this post or send us a message directly if you still need help and we can investigate further. 

[Pthomas]

Still need assistance 

[Pthomas]

 Has NOT been resolved 

[Alex-Roku]

Thanks for letting us know, we are going to reach out privately to collect more information on the charges you are receiving so we can investigate further. Please be on the lookout for our message! 

[Pthomas]

Ok

thanks