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abcde1
Reel Rookie

How to send an email to Roku?

Has anyone ever noticed there is "NO WAY POSSIBLE" to send an email to ROKU.  I searched the website high and low and nothing.  I cannot stress enough how poorly this company is run, don't care about customers, etc....  Anyone else see a place where you can email a problem to ROKU?

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6 REPLIES 6
HDMIGuy
Roku Guru

Re: How to send an email to Roku?

@abcde1 Login to your Roku account on a computer or phone and select the support tab.  Go to the bottom of the page and select agent support, check support options.  You will be given an opportunity to chat or call Roku.

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abcde1
Reel Rookie

Re: How to send an email to Roku?

Thank you for the Info

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Re: How to send an email to Roku?

I have a Vizio TV and it has a Roku on it's been a long time since I subscribe for it on the tv

I lost all the information I put in and I want to go back to my cable and cancel Roku Please help me.

 

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Re: How to send an email to Roku?

my email address is norton_barbara823@gmail.com I put it in wrong when signing in sorry I signed up

for Roku long time ago and I lost all the information I used to sign up sorry but I want to go back to my

cable for I do not watch Roku anymore please help.

 

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JWS9518
Streaming Star

Re: How to send an email to Roku?

@Norton_barbara8 

I suggest deleting your email off this post as this is not a private forum, this is a site that everyone can see and read, including scammers.

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JWS9518
Streaming Star

Re: How to send an email to Roku?

@Norton_barbara8 

 

You can log into your Roku account and see/cancel any subscriptions you have there.  If you signed up for any subscriptions outside of Roku, such as signing up for Max or ESPN+ through their respective apps, then you would need to cancel them within those channels/sites.

 

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