Account, payments & subscriptions

[Bucekye36]

I am sick of the way ROKU won't let me discontinue my Disney plus subscription. I will cancel my card and will let everyone know what a bully this company is. This should be a simple task....it was easy to apply but impossible to discontinue.

[demsd]

Canceling subscriptions couldn't be easier than logging into your account and managing your subscriptions.

Another way to cancel a subscription is from the home screen. Select the channel and press * then manage subscription.

No rockets. No science.

[RokuKariza-D · Accepted solution]

Hey @Bucekye36

Thanks for the post.

If you signed up for Disney+ through Roku, you can cancel your membership directly on your TV screen. Just follow the steps below.

1. Press the Home button on your Roku remote.
2. Highlight the channel you wish to cancel using the directional pad in the center of your Roku remote.
3. Press the Star button on your remote to open the options menu.
4. Select Manage subscription to view the renewal date and access additional options.
5. To unsubscribe, select Cancel subscription. A message will appear confirming the duration of continued access, content, and services.
6. When prompted, select Cancel subscription. Roku will display a message confirming the cancellation and your last day of access.
7. Select Done.

Check out this Support article for more information: How do I unsubscribe or cancel my subscription?

I hope this helps!

All the best,
Kariza