Account, payments & subscriptions

[Generic_Member]

I purchased several streaming services during the black Friday special and I cannot login to those services directly with the credentials from Roku. I've loaded the Roku channel for the Fire TV but it doesn't list the services individually, I have to search for programs. Are the premium channels only accessible through the Roku app? Any chance Roku will remedy this with credentials so that I can access the channels as intended on other devices? Yeah, I know, useless and wishful thinking. Just a rant, but wanted to voice my displeasure.

[Generic_Member]

As an addendum to the above post. I cannot access the premium channels I paid for on any device other than a Roku. Even the Roku app, when loaded on other devices, will not display the premium channels. I was not told this when I purchased the premium channels. How do I access the premium channels I paid for on devices other than Roku devices?

[HDMIGuy]

@Generic_MemberUnfortunately you can't. Almost all channels purchased through Roku can only be viewed on a Roku device. As has been posted here many times if you have any devices other than Roku you should not purchase channels through Roku.

[Sou1crusher]

So let's say my Roku TV breaks for any reason I can't use shudder because I subscribed through Roku???? Why would I ever use Roku to be able to use other apps???

[renojim]

@Sou1crusher, that's why most people here would recommend always subscribing directly with the provider and bypassing third parties like Roku, Amazon, Apple, etc.