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Missng98
Newbie
‎09-11-2023 01:49 PM

How do I find what Roku device is charging my bank account

I am being charged for Roku subscriptions I do not recognize. They might be under a different email but I have changed my bank card number so how is Roku still charging my bank account ?

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renojim
Community Streaming Expert
‎09-12-2023 12:31 AM

Re: How do I find what Roku device is charging my bank account

If you have multiple Roku devices you may have multiple Roku accounts.  Check the email address displayed on each one under Settings->System->About and then log in at https://my.roku.com using each email address to check the subscriptions associated with each account.

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