Hi. Hoping I could get guidance on how to reach customer service.
I have a monthly charge of 4.99 from my bank called.. Roku for CBS Intera...
We only have 1 roku. There is no CBS app. to choose. When I sign into roku account there is not a CBS subscription?
How do I cancel something I never ordered and can't even find?
I have a charge of $4.99 for CBS ROKU. I never ordered this service and wish to terminate this subscription. Please intervene and cancel this unknown monthly charge for these services I never ordered or authorized.
@Hamicross4, "Roku for CBS..." could be Paramount+. If you subscribed to it but your account at https://my.roku.com isn't showing any subscriptions then make sure the email address you used to log in matches the email address that's displayed under Settings->System->About on your Roku device. If you have multiple Roku devices, check the email address on each one.
For billing questions try: https://support.roku.com/contactus
I have an unknown charge from my bank account for $7.56 from Roku RJL Entertainment. I have no idea who or what RJL Entertainment is, nor did I authorize said charge. I have gone into manage my subscriptions and it's not listed there. Please advise.