Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Annalex
Newbie

Help with adding Showtime to my existing Paramount+ account through my Roku account.

Jump to solution

I want to bundle Showtime and add it to my existing Paramount+ subscription. Since I added Paramount+ initially  through my Roku account the instructions say that I have to add Showtime to Paramount+ through my Roku account. I’m following their instructions and I simply do not see where I’m supposed to add Showtime.  Is anyone else having this problem?

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Retired Moderator

Re: Help with adding Showtime to my existing Paramount+ account through my Roku account.

Jump to solution

@Annalex

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

0 Kudos
4 REPLIES 4
RokuDanny-R
Retired Moderator

Re: Help with adding Showtime to my existing Paramount+ account through my Roku account.

Jump to solution

@Annalex

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Procats
Newbie

Re: Help with adding Showtime to my existing Paramount+ account through my Roku account.

Jump to solution

Hi Danny. I too want to bundle the essential plan to my existing paramount+ subscription to add showtime for a total of $7.99 a month. I have gone through a lot of the existing questions and answers here to no avail. I clicked on the Roku support you had listed and it just spins and spins. I can honestly say I have never had such trouble contacting a support sight. I am a little stressed over all of this. If I can't get some kind of help, I'm just going to say forget it. Anyway, I hope you can help. The support page has been spinning for at least 20 minutes and this isn't my first attempt at contacting them today. Thank you for any help you may be able to give me. Procats

0 Kudos
andyross
Roku Guru

Re: Help with adding Showtime to my existing Paramount+ account through my Roku account.

Jump to solution

I would CANCEL the P+ subscription through Roku, and just sign up DIRECTLY with P+ at their own web site. You can probably start with the bundle directly.

Just a note that I read that Paramount may shut down and merge Showtime into P+.

https://www.fiercevideo.com/video/paramount-mulls-discontinuing-showtime-merging-content-paramount-r... 

andyross
Roku Guru

Re: Help with adding Showtime to my existing Paramount+ account through my Roku account.

Jump to solution

Forgot to add a link for the P+ site:

https://www.paramountplus.com/