Account, payments & subscriptions

[I1]

Can someone tell me how to dispute this because when you call Roku it’s telling me to goto the website 

[RokuJohnB · Accepted solution]

Hi @I1,

Welcome to the Roku Community!

To be better assisted with your subscription inquiry, you can reach out to our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Make sure to select the Accounts and Billing option to be directed to their contact information.

If you need anything else, please let us know.

Best regards,
John

[Bmblythe]

My Subscription for Starz does not end until 1/30, but I was charged today for February. I want my money refunded 

[RokuJohnB]

Hi @Bmblythe,

Greetings from the Roku Community, and thanks for keeping us posted!
Please try to refer to the link above since our account and billing team is the specialized team that will best cater to your inquiry.

If you need further assistance, please keep us posted.

Thanks,

John