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Dwthurman
Newbie

Getting a partial refund on a yearly subscription for Fox Nation and ending service now

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My yearly subscription to Fox Nation just renewed on April 6th...I turned off the auto renew but am stuck with the service for a year.  Is it possible to end the service now with a partial refund of my yearly subscription price?  I paid $65 I think they charge $6 a month so could I get a $59 refund and end the service this month? #FoxNation

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RokuMary-F
Community Moderator
Community Moderator

Re: Getting a partial refund on a yearly subscription for Fox Nation and ending service now

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Hi @Dwthurman,

Welcome to the Roku Community!

If we understand it correctly, you'd like to be able to request a refund for your FoxNation subscription. 

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

Mary F.
Roku Community Moderator

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2 REPLIES 2
RokuMary-F
Community Moderator
Community Moderator

Re: Getting a partial refund on a yearly subscription for Fox Nation and ending service now

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Hi @Dwthurman,

Welcome to the Roku Community!

If we understand it correctly, you'd like to be able to request a refund for your FoxNation subscription. 

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

Mary F.
Roku Community Moderator
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andyross
Roku Guru

Re: Getting a partial refund on a yearly subscription for Fox Nation and ending service now

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Unfortunately, most all subscriptions are non-refundable. Once paid, you are paid up until the expiration date.

Be smart. Use any calendar software or service and put in reminders a day BEFORE subscriptions expire to remind you to check them.

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