Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RANGER11JP
Reel Rookie

Free has turned into PAY MONTHLY!

I’ve have been watching “Wyatt Earp” free on the Roku channel. Today I tried to watch and it says I need a subscription to STARZ. Will you be pulling this scam and most of your customers and the shows they watch?

 

Tags (1)
0 Kudos
5 REPLIES 5
andyross
Roku Guru

Re: Free has turned into PAY MONTHLY!

Most likely it was a special promo between the Roku channel and Starz. Or the Roku channel only had the rights for a limited time and Starz is the current rights holder. When you were watching the episodes, were there any Starz logos or other info implying it was via Starz?

0 Kudos
DBDukes
Community Streaming Expert

Re: Free has turned into PAY MONTHLY!


@RANGER11JP wrote:

I’ve have been watching “Wyatt Earp” free on the Roku channel. Today I tried to watch and it says I need a subscription to STARZ. Will you be pulling this scam and most of your customers and the shows they watch?

 


Do you feel the same way when a show or movie is included in Amazon Prime for a period of time, then is rotated out to the regular pay category? Just wondering.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
RANGER11JP
Reel Rookie

Re: Free has turned into PAY MONTHLY!

The show was on the ROKU CHANNEL. However, upon doing a search within the last hour, free episodes showed on some FILMRISE and WESTERN apps. The search issue seems to be what to enter now.  Thank you for your response.

DBDukes
Community Streaming Expert

Re: Free has turned into PAY MONTHLY!


@RANGER11JP wrote:

The show was on the ROKU CHANNEL. However, upon doing a search within the last hour, free episodes showed on some FILMRISE and WESTERN apps. The search issue seems to be what to enter now.  Thank you for your response.


This kind of stuff happens all the time. Services will rotate stuff in and out. You've found a way to help alleviate that. Glad you found the content without having to pay. It's always good when you can watch what you like and not have the wallet take a hit.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

0 Kudos
RANGER11JP
Reel Rookie

Re: Free has turned into PAY MONTHLY!

Sir,

I neglected to answer your earlier question. I don't have a problem with the premium channels rotating content as they are pretty clear about it and even warn you with "leaving soon" or something. I thought that a free show from the late fifties/early sixties would be safe. Ultimately, I guess it was.

(P.S. I took a look at your link. I'm glad to know that I'm not the only one who still remembers 9/11. It seems now to just be a joke to the "woke".  THANK YOU!) 

0 Kudos