Account, payments & subscriptions

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66elk
Newbie

FloRacing or Flo Sports , purchased Subscription through Roku

I Purchased a Flo Racing Subscription through Roku , I was unable to view purchased channel as they continued to try and sell me a Subscription for what I already purchased . After contacting Flo Racing and giving them all the information that showed my purchase even a bank Statement showing the payment . Flo Racing then contacted me saying they couldn’t fix the problem because I purchased it from Roku . I consider it a good sum of money for myself . Appreciate any comment on the matter . 

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RokuRhea-V
Community Moderator
Community Moderator

Re: FloRacing or Flo Sports , purchased Subscription through Roku

Hi @66elk, thanks for joining the Roku Community!

It seems you're having trouble with the FloSports you purchased on Roku. There's no need to worry! Our billing and account support can help you with this. Please visit our page for Account and Billing Support and select the "Account, payments & subscriptions" option. You can chat or talk with a live expert.
We hope this information is helpful to you. If you have further questions, please reach out to us.
Thanks!
The Roku Community Team

Rhea V.
Roku Community Moderator
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