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Amfaile
Newbie

Figuring out how many Roku accounts my grandfather has.

I have recently taken over my grandfathers subscriptions and bills. While reviewing them I believe he has two Roku accounts charging him for streaming services but I only know his login information for one account. How can I figure out if he has a second account and delete that account so the charges stop?

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2 REPLIES 2
JWS9518
Streaming Star

Re: Figuring out how many Roku accounts my grandfather has.

You could go to the Roku customer support page and hit the contact link, accounts and then select the next selection and chat/talk with Roku customer support.  This is mostly a user forum here.

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renojim
Community Streaming Expert

Re: Figuring out how many Roku accounts my grandfather has.

@Amfaile, if you have access to his Roku devices, check the email address that's displayed on each one under Settings->System->About.

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