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CarlosBorja
Reel Rookie
‎09-20-2022 05:41 PM

F1 TV Pro purchase didn't worked.

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I purchased the F1 TV Pro subscription. But I'm still not able to see it's content. It keeps asking me to purchase the F1 TV Pro subscription, which I already bought. The money was taken from my account.

I already tried the Restore Purchase option but it says none subscription was found.

I payed through PayPal btw, I don't think this is the reason but just in case.

Des anyone know how I can get my content that I have already payed for?

1 Solution

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RokuDanny-R
Retired Moderator
‎09-21-2022 08:54 AM

Re: F1 TV Pro purchase didn't worked.

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@CarlosBorja

Thanks for the inquiry.

For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuDanny-R
Retired Moderator
‎09-21-2022 08:54 AM

Re: F1 TV Pro purchase didn't worked.

Jump to solution

@CarlosBorja

Thanks for the inquiry.

For account and billing related issues, please reach out to our Support team directly here for your 'Account, payments & subscriptions' issue. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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