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Myles_cayton
Newbie
‎11-02-2021 04:55 PM

Existing Roku Device login with a new user

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Purchased a used TV and Roku Device, how can I remove the previous owners account/subscription and sign in to my own?

Any help is greatly appreciated.

 

Thanks 

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renojim
Community Streaming Expert
‎11-02-2021 05:04 PM

Re: Existing Roku Device login with a new user

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You have to perform a factory reset.

https://support.roku.com/article/208757008

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.

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renojim
Community Streaming Expert
‎11-02-2021 05:04 PM

Re: Existing Roku Device login with a new user

Jump to solution

You have to perform a factory reset.

https://support.roku.com/article/208757008

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
Reply
Myles_cayton
Newbie
‎11-02-2021 05:18 PM

Re: Existing Roku Device login with a new user

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Nice work my friend.

 

Thank you 

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