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Whatisit
Reel Rookie

Email phishing ??

Received an email stating Dear valued customer, $349.99 auto deduct for auto subscription renewal.  I Have no subscriptions from Roku. Anyone else hear of this kind of email then has a link to phone number to click. Also states cannot reply to this email. 
Sent from : Subscription Renewal. 

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4 REPLIES 4
atc98092
Community Streaming Expert

Re: Email phishing ??

Absolutely sounds like a phishing attempt. And that dollar amount is crazy high for anything that would be carried on a Roku channel. Absolutely do not respond or click any link. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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Whatisit
Reel Rookie

Re: Email phishing ??

Thank you, my thoughts as well. Good to have a second brain to bounce off of. 
Thanks again, I’ll delete email 

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Strega
Roku Guru

Re: Email phishing ??

It sounds like they didn't even say Roku anywhere in the email. ?  Probably when you call, they get you to say what you think the charge is for, so they can tailor the scam to anyone.

 

Jessie
Reel Rookie

Re: Email phishing ??

I have pritty same issue , my  is look like dn****@laanius.dk, it's a corporate one. So if you will see this address in your inbox email do not replay on this.