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Email and password not working

You try to get help and you want to bill $25 for service I already paid for. Get real. If that's the case I don't want next month.

[Personal information]

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Roku Guru

Re: Email and password not Woking

Who wants to bill you $25 and who are you currently paying?  The Roku itself has no service fees.  Email and password are not working where/in what case? 

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Community Streaming Expert

Re: Email and password not Woking

It sounds like you contact a scam artist for assistance. Roku does not have any charges of any kind for support. Since your user account and password are used to log onto the forum here, and you were obviously successful logging in here, where exactly are you having a problem logging in?

If your issue is with using a Roku device with a specific channel, we need to know what Roku you're using and what channel is the problem. 


Roku Community Streaming Expert

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I am not a Roku employee, just another user.
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Retired Moderator

Re: Email and password not Woking


Thanks for the post.

For more information about how to prevent being scammed when using your Roku device, visit our Support page here: How do I protect myself from activation and technical support scams?


Danny R.
Roku Community Moderator
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