Account, payments & subscriptions

[bdryone]

You try to get help and you want to bill $25 for service I already paid for. Get real. If that's the case I don't want next month.

[Personal information]

[Strega]

Who wants to bill you $25 and who are you currently paying?  The Roku itself has no service fees.  Email and password are not working where/in what case? 

[atc98092]

It sounds like you contact a scam artist for assistance. Roku does not have any charges of any kind for support. Since your user account and password are used to log onto the forum here, and you were obviously successful logging in here, where exactly are you having a problem logging in?

If your issue is with using a Roku device with a specific channel, we need to know what Roku you're using and what channel is the problem. 

[RokuDanny-R]

@bdryone 

Thanks for the post.

For more information about how to prevent being scammed when using your Roku device, visit our Support page here: How do I protect myself from activation and technical support scams?

Thanks,
Danny