Account, payments & subscriptions

Assistance with managing your Roku account on device or on the web, logging into, billing or subscription questions, orders, promotions, and more.
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Level 7

ESPN Charge - Did not buy it

I am being charged for an ESPN subscription. I did not order it and it does not show up in my subscriptions. So I cannot cancel it.. There is no number to call? This is ridiculous. How do I stop this charge? I do not want to go thru the bank. They will cancel my card which is inconvenient! Please advise!

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Level 20

Re: ESPN Charge - Did not buy it

Call Roku CS:   (816) 272-8106     choose option 1 (billing/accounts)

Call ESPN+ CS: (800) 727-1800  or go to

If neither acknowledges the charges are theirs, you may be the victim of a scam/fraud, and you'll need to contact your bank.

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