I went to my Disney app to upgrade it from my phone. DIsney sent me to Roku. I guess I purchased it through my TV. Anyway I do not see my Disney subscription. All I see is Hi Yahya for 2.99. No other subscription or anything.
Do I have to be on my Roku device to view and upgrade subscriptions?
Your speaking about Disney+ correct? So you have no idea how you’re subscribed to Disney+? When you go into your Roku account you don’t see it listed under subscriptions? There is no upgrading Disney+. It’s one price. $7.99/month. Are you trying to do the Disney bundle which includes ESPN+ and Hulu? If you currently have the Disney+ channel on your Roku login to that and you’ll see the email address associated with your Disney+ account.
@CSC1 You always want to go to the specific website that offers the service to sign up. Such as if you want the Disney bundle then sign up on Disney. If you signed up for Disney+ and you’re currently paying for it you should know how you are paying for it. Look at your banking statement or your credit card statement however you’re paying for it and it should tell you how it’s being charged. So you don’t see it in your Roku subscriptions? Go into the Disney+ channel on your Roku. Scroll to the left and go down to settings. Go into settings and then from there it will tell you what the email address is you use to sign up. I subscribe to about eight different streaming services and I know how I’m paying for all of them directly through their website. And it all comes out of my debit card.