Re: Don't have a Roku account- being charged for 2 items
Have you tried getting a hold of the parties charging you and seeing when and where they have the account in your name/email. I would venture to guess someone has gotten a hold of your payment method and is using it.
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.