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Tony140
Newbie

Does not let me into my dazn app

I can’t get into my dazn app says something went wrong but I been charged for the month I talked to dazn costumer service but the said I subscribed through you

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RokuERey
Community Moderator
Community Moderator

Re: Does not let me into my dazn app

Hi @Tony140,

Thanks for joining us here in the Roku Community!

We would recommend performing the troubleshooting steps below and see if that helps.

  • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
  • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
  • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

Let us know if that works! 

Thanks,

Rey

ERey.
Roku Community Moderator
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