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bravotn2012
Channel Surfer
‎03-09-2021 06:09 PM

Does anyone in support have the ability to solve customer issues???

Surely there is one person at Roku that can solve a problem. Just one?IMG_1654.PNG

 

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2 REPLIES 2
RokuMary-F
Retired Moderator
‎03-10-2021 09:48 AM

Re: Does anyone in support have the ability to solve customer issues???

Hi @bravotn2012,

Thanks for the post.

I have already escalated this issue to the appropriate team to follow up on this case. They will follow up and assist you.

We appreciate your patience for the time being!

Thanks,

Mary

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bravotn2012
Channel Surfer
‎03-10-2021 06:42 PM

Re: Does anyone in support have the ability to solve customer issues???

Mary- No offense to you personally, but your response is the same response of all previous responses. No one at your company can apparently offer support. Are you able to provide contact info for your headquarters? I would like to get in touch with someone there. 

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