Account, payments & subscriptions

[Socalwoman88]

Hello,

We received our CC Statement today and there is about $50 of unspecified Roku Channel Charges that we want to resolve and get refunded on our CC account. How do we do this?

[RokuDanny-R · Accepted solution]

@Socalwoman88

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny