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Scissors57
Newbie
‎12-22-2021 09:05 AM

Charges on my account how and where was it charged

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An order for screen saver doesn’t work remove the charge and how was I charged for this 

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RokuKariza-D
Roku Guru
‎12-22-2021 10:22 AM

Re: Charges on my account how and where was it charged

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Hey @Scissors57

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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RokuKariza-D
Roku Guru
‎12-22-2021 10:22 AM

Re: Charges on my account how and where was it charged

Jump to solution

Hey @Scissors57

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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