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Re: Charges i never made. Money taken out if my account unauthorized

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I just saw a $20.23 charge is on my bank statement from Roku. I didn't do this and I don't have any account that amount. I have checked everything on Roku and I have 3 accounts. None of them are for that amount.all it says is Roku for $20.23.

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Mymusic47
Newbie

Re: Charges i never made. Money taken out if my account unauthorized

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I’m being charged for ESPN and cannot cancel because it’s not showing up on my Roku account. How do I stop ESPN?

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BillyBobSeattle
Channel Surfer

Re: Charges i never made. Money taken out if my account unauthorized

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I have no subscriptions on my account.  I dropped them because I kept getting charged for subscriptions I didn't have.  Despite numerous contacts with Roku, where they tell me everything is resolved, I continue to get charged for things every month.  I have over 1000.00 in charges the last three months.  Again last week, I was told everything was resolved.  but again I was charged for Peacock and Paramount, plus 91.00 for Roku.  Last month it was 17.00 for Roku.  I don't even know what Roku is or what I am being charged for.  This has been going on since July with no resolution.  They said I had to send a copy of the charges, but that would require sending them a copy of my credit card statement.  Which is none of their business what i charge to my credit card.  I have given up on refunds.  All I want is to stop the charges!!  I am telling everyone I know to change to Amazon Firestick.  It isn't as nice an interface.  But Amazon isn't going to charge you hundreds of dollars for a "ROKU" channel that doesn't exist.

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