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Jojotato68
Newbie
‎12-26-2021 02:54 AM

Charged twice and more for the same thing

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I have been charged twice and more for one service I pay for. $69.54 and $64.99. I have contacted my credit card company and they did nothing. I can’t seem t9 get ahold of anyone at Fubotv about this and it must stop. I can’t afford two services, wtf???

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RokuKariza-D
Roku Guru
‎12-26-2021 09:23 AM

Re: Charged twice and more for the same thing

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Hi @Jojotato68

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator

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1 REPLY 1
RokuKariza-D
Roku Guru
‎12-26-2021 09:23 AM

Re: Charged twice and more for the same thing

Jump to solution

Hi @Jojotato68

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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