Re: Charged monthly of $11.49 but have no subscriptions?
So just to be sure, the email address that shows up on your TV under Settings->System->About matches the email address you're using to log in at https://my.roku.com to check your subscriptions and there's no chance that you have another Roku account? Hopefully you didn't call someone when you first set up your Roku. If all that is true report it to your financial institution as fraud. They'll be able to get to the bottom of who is really charging your. "Roku" in the description of the charge doesn't necessarily mean anything.
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