Account, payments & subscriptions

[Mia2007]

I just received notification from my credit card company that I was charged $5.32 for discovery.com. I do not have such a subscription, it does not appear anywhere on my Roku account, nor am I even able to access any customer account page on discovery.com. I have tried several times to contact Roku support, but it seems I must only contact regarding a listed account. How frustrating and not customer friendly.

[RokuLianna]

Hi @Mia2007

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

[Mjoy712]

I been charged for teacup strom . I never signed for you charged my bank $3.99 . Cancel this I don't have children . I did not order this...

. Mary Joiner