Account, payments & subscriptions

[Doreen1954]

I ordered discovery plus on February 26 my name is Doreen Jones on February 26, 2021 I should've been charged $5.32 as I'm paying the $4.99 option on the 26 I got charge $10.65 on March 5 I got charged $5.32 on March 23 I got charged $10.65 why am I paying over $25 for discovery plus when I should be paying only $4.99 per month plus tax which comes to $5.32 what is going on I want a credit of my other 20 some dollars you took for me. please contact me immediately stop charging my account I'm going to turn you in all I did was order discovery +4 $4.99 per month why are you charging me this

[RokuDanny-R · Accepted solution]

@Doreen1954

Thanks for the inquiry.

For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. They will be able to further assist you.

Thanks,
Danny