Charged 19.99 by roku but don’t know which account
I was charged 19.99 by roku but the card that was charged is not the one i have attached to my Roku account that i use. It’s possible i have another account but can’t figure out how to login to any other account because none of my email addresses are working when i hit “forgot password”. Basically, i need to investigate on how to find out what account out there has my debit card attached so i can remove it and cancel that subscription. Is there a way to search for it by using my debit card info?
For these issues, it may be more effective for you to get help from our billing team. Please contact them directly at https://support.roku.com/contactus. Choose the option from the drop-down menu for "Questions about my account or billing," and you'll be able to send an email request there.