Charged $10.99 for showtime and $8.99 for starz when add says .99 cents for two months and i saw no mention of first time subscribers in the add unlesss roku decided to do a dirty trick and hide in the fine print
Hi @nOv1c3, we understand that you were charged full price during our current promotion. We're here to help.
The 99-cent deal per premium subscription promotion is only eligible for new subscribers to participating channels.
Check out this article on our The Roku Channel with more in-depth details on this promotion. Eligibility is at the bottom of the page under the Terms & Conditions.
You can view it here: https://therokuchannel.roku.com/lp/streaming-day-ps-99-promo?utm_source=organic_social&utm_medium=ro...
If you believe that these charges were made in error, please let us know and we'll reach out with a PM to confirm and gather details.
I read the link and i see no mention of The 99-cent deal per premium subscription promotion is only eligible for new subscribers to participating channels
Here on the Roku Streaming Day blog, we go over the participating premium subscriptions as well as the eligibility requirements: https://www.roku.com/blog/streaming-day
We appreciate your interest in our promotional offer. However, only new subscribers were eligible for the 99-cent deal per premium subscription promotion.
Again, if you believe the subscriptions were charged in error, let us know!
Like i said before, The email; and webpage for the promotion had no warning at all about having to be a new subscriber . So yes this is a error on your side , I would like a refund