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hulamune
Level 7
‎10-27-2021 02:36 AM

Channel subscription charges

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I’m being charged for a subscription to a channel I never signed up for how do I get refunded?

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AvsGunnar
Community Streaming Expert
‎10-27-2021 02:57 AM

Re: Channel subscription charges

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@hulamune 

I believe the best route is https://support.roku.com/contactus and then select "Questions about my account or billing".

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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AvsGunnar
Community Streaming Expert
‎10-27-2021 02:57 AM

Re: Channel subscription charges

Jump to solution

@hulamune 

I believe the best route is https://support.roku.com/contactus and then select "Questions about my account or billing".

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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