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JPMenard
Reel Rookie

Channel installed on website but Roku device has channel as dead link

Found AT&T WatchTV installed it on web page through my account. Turned my Roku Express on and the page was not updated. Went to search and found AT&T WatchTV then it became a dead link. I also factory reset my Roku and still having problems.

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makaiguy
Community Streaming Expert

Re: Channel installed on website but Roku device has channel as dead link

AT&T has gone through a confusing series of revamps on their streaming options, accompanied by an equally confusing bunch of name changes.

Their current offering seems to be simply "AT&T TV", which you can download to Roku from the Channel Store.  I'd suggest subscribing directly with ATT on their website (I'm not sure it's available any other way anyhow) so that you will be able to access it via all platforms that ATT supports, Roku, mobile device, computer, etc.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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