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Addiewku86
Newbie

Change phone number in account settings

I put the wrong number in on account settings when I set up my new tv. I can’t figure out how to go back and change it

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2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: Change phone number in account settings

@Addiewku86 

"I put the wrong number in on account settings when I set up my new tv. I can’t figure out how to go back and change it

Probably a good thing it was the wrong phone number as Roku does not ask for a phone number during setup.  All you need is an email address.  You can see the email address that your Roku account is linked to under Settings/System/About on your Roku device or RokuTV.

(Roku device setup --> https://support.roku.com/article/208754888)

(RokuTV setup --> https://support.roku.com/article/115004035608)

Whether or not you may have needed a phone number for a particular subscription to a particular Channel/app, that may be another matter.  I don't remember ever being asked for a phone number though.

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All your Roku account info is located at https://www.roku.com/ and sign in near the upper right (the symbol that looks like a head).  

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

DBDukes
Community Streaming Expert

Re: Change phone number in account settings


@Addiewku86 wrote:

I put the wrong number in on account settings when I set up my new tv. I can’t figure out how to go back and change it


Um, as @AvsGunnar said, Roku doesn't ask for phone numbers.

Did you do a Web search and find a page to help with setup? And did they charge you for setup? Because if so, that wasn't Roku.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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