@RyDan wrote:
I was buying BritBox for a few months - decided that the programing wasn't worth the $6.99. I missed the June cancellation date by a few days but entered my cancellation request anyways. I take a screen capture of the request and go on my way. July 21st, I get debited again and my account shows I'm active on Britbox. No one in my family has access to this account. I went to send in an email to customer service and after 1.5 hours finally gave up, the website wasn't working for emails. Roku used to be a great company. I ordered 3 Express 4k+ boxes only to find out they don't work on hardwired systems. I'm taking a loss on that. The email doesn't work so don't tell me I am the problem in all this.
1) For your subscription/billing issue, call Roku Customer Service: (816) 272-8106 choose option 1
2) The Express 4K/4K+ do support ethernet via a USB ethernet adapter ($10-15 at Amazon etc)
e.g.: https://www.amazon.com/UGREEN-Ethernet-Adapter-All-New-Chromecast/dp/B01N1X28F1/
