Account, payments & subscriptions

[Scarletapple14]

I cancelled my Free Trail of FuboTV and screenshot proof of it showing the subscription was cancelled the day the trial ended. I woke up the the charge still taken out and my subscription was renewed even though I had cancelled it. There is no way to dispute the charge or get ahold of anyone to do so. It was $70. This is absolutely ridiculous. 

[RokuKariza-D · Accepted solution]

Hey @Scarletapple14

Thanks for the post.

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here: support.roku.com/contactus then choose 'Questions about my account or billing' on the drop-down menu. They are the best ones to help you out with that matter.

All the best,
Kariza