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Dbdjtaj
Reel Rookie

Canceled peacock and still taking out money

I canceled peacock on 01/30/2022. And they are still taking out of my account. How do I get a refund for the 3 months? And what do I have to do to get them to stop?

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2 REPLIES 2
Hector-Roku
Retired Moderator

Re: Canceled peacock and still taking out money

Hi @Dbdjtaj, we can definitely help and look further into this issue! Since we will be covering your account information to confirm why you are still being charged for peacock after you cancelled, we will be sending you a direct message here on the Roku Community. Please keep an eye out in your inbox for a message coming from us so that we can further assist. 

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Dbdjtaj
Reel Rookie

Re: Canceled peacock and still taking out money

They are taking out again today. Please stop taking out for peacock

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