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kezyclaire
Newbie
‎09-29-2021 12:51 PM

Cancel Order with wrong address

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How will I cancel my order, shipping address is not correct? I have already placed an order with the correct address and I want to cancel my first order.

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RokuDanny-R
Retired Moderator
‎09-30-2021 10:33 AM

Re: Cancel Order with wrong address

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@kezyclaire 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Questions about returning my Roku device or managing my order' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator

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RokuDanny-R
Retired Moderator
‎09-30-2021 10:33 AM

Re: Cancel Order with wrong address

Jump to solution

@kezyclaire 

Thanks for the inquiry.

For order related issues, please reach out to our support team directly here for your 'Questions about returning my Roku device or managing my order' issue, here: https://support.roku.com/contactus. They will be able to further assist you.


Thanks,
Danny

Danny R.
Roku Community Moderator
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